Terms of Use

01 We value your data privacy

We value and care about the privacy of your personal information. Under our data privacy policy, your personal data is used for market research purposes only and is kept secure and safe with us. Your data will not be shared with any third-party vendor, and we limit the use of sensitive data during data collection in any in-house or third-party survey.

You will get opportunities to take part in your preferred survey categories. Your opinions help our clients make better business decisions, and you earn rewards for your participation.

02 MyFrequentRewards general consent

MyFrequentRewards and our parent company, Frequent Research Fieldwork Solutions Private Limited, value your data inputs, and your data privacy matters to us. Once you log in, MyFrequentRewards collects your personal information and uses it to deliver our research services, websites and applications (collectively, our “Services”). This consent explains how, what and why we use your personal data, and how you can access, update or otherwise control it. Your personal data may include:

• Name
• Location
• Telephone number
• Date of birth
• Email address

03 What additional information do we collect?

• Behaviour tracking (for quality and fraud prevention)
• Cookies history (see our Cookies Policy)

04 Account activation

• To activate your account you must accept the Terms and Conditions and the Privacy Notice.
• To access more available surveys, you must agree to take part in surveys and other market research activities.
• Only one account per person is allowed, using your own email, phone number and device.
• Membership is free. You will never be asked to pay to join, participate or redeem rewards.

05 Taking part in surveys

Surveys are matched to your profile, and availability depends on research demand. Some surveys close once their quota is filled. Provide honest, thoughtful answers: inconsistent or false responses, speeding, copy-pasted open-ended answers, VPN/proxy use or automated tools may lead to disqualification, account review, suspension or termination.

06 Rewards and redemption

• Points vary by survey length, complexity and sponsor requirements, and are shown before you begin.
• Redeem from the “Redeem Now” section of your dashboard once you reach the minimum threshold.
• Reward options may include PayPal, Amazon gift vouchers, bank transfer and UPI (subject to country regulations).
• Our team verifies your account and participation before the accounts department processes payment; this may take 2–3 weeks depending on queue volume and verification.
• Ensure your payment details are accurate to avoid delays. Rewards obtained through rule violations may be reversed.

07 Confidentiality of research content

Surveys may show unreleased products, adverts or concepts. You agree not to copy, screenshot, share or publish survey content.

08 Closing your account

You may request account deletion at any time by emailing support@myfrequentrewards.com. You will receive a confirmation email within 24–48 hours and must confirm the request. You may restore your account within 30 days; after 30 days, all data is permanently deleted.

09 Changes and contact

We may update these terms and will notify members of material changes. Questions? Email support@myfrequentrewards.com — please allow 24–72 business hours for a response.